Privacy Policy

Overview

We value an individual’s privacy and commit to maintaining practices and procedures designed to ensure the security, integrity and confidentiality of customer information provided through this website or any other means.

What type of information do we collect?

We gather information needed to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances.

What information do we share and with whom?

We do not rent or sell customer information to outside marketers. In certain circumstances, we may share your information with our trusted suppliers or retailers to enable them to provide sales, operational or other support services. For example, if you make a request for information, your phone number may be provided to a retailer so they can contact you to provide help. We may be required to disclose information by any applicable law, regulation or legal process.

Do we use cookies and how to disable them?

“Cookies” are small pieces of information that are stored by the browser on your hard drive. Our site does not require the use of cookies so if you have disabled them this will not affect your visit to our site.  Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions.

Acceptance of our cookie bar:  This website uses cookies to improve your experience. We’ll assume you’re OK with this, but you can opt-out if you wish.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Do we collect personally identifiable information on children?

We do not collect personally identifiable information on children and save this for future use.  We may however, pass to a retailer general background information you have provided such as gender and age to help the retailer follow up any requests you have made regarding help with decorating decisions.

Can I “opt out” of receiving promotional e-mails or newsletters?

We will only send you e-mails with promotional informational if you opt-in to receiving such e-mails. If you would no longer like to receive e-mailed special event information, sales notifications or other messages from us, please email us with the word “Unsubscribe” in the subject and confirm the email address you wish to remove from the list and your e-mail address will be removed from our marketing list. You may receive one last email to confirm removal.

How to find out more about our privacy policy and to access personal information?

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have additional questions about our privacy policy or your wish to have access to personal information, please feel free to email us at service@rosewall.com.au.

We may update this policy from time to time. Please check our policy periodically for changes.